Canon iPF5000 Series Service Manual and Parts Catalog for iPF500, iPF510, iPF5000, iPF5100

Chapter 1 PRODUCT DESCRIPTION

1.1 Product Overview 

 1.1.1 Product Overview 

 1.1.2 Product Overview 

1.2 Features 

 1.2.1 Features 

 1.2.2 Features 

 1.2.3 Printhead 

 1.2.4 Ink Tank

 1.2.5 Cutter

 1.2.6 Auto Roll Feed Unit 

 1.2.7 Roll Feed Unit

 1.2.8 Stand/Desktop Basket 

 1.2.9 IEEE1394 (FireWire) Board

 1.2.10 Consumables

 1.2.11 Consumables

1.3 Product Specifications 

 1.3.1 Product Specifications 

 1.3.2 Product Specifications 

1.4 Detailed Specifications 

 1.4.1 Printing Speed and Direction

 1.4.2 Print Speed and Direction

 1.4.3 Interface Specifications 

1.5 Names and Functions of Components 

 1.5.1 Front 

 1.5.2 Front 

 1.5.3 Rear

 1.5.4 Top Cover (Inside)

 1.5.5 Manual Loading Area 

 1.5.6 Roll Feed Unit Cover (Inside) 

 1.5.7 Carriage

 1.5.8 Carriage

 1.5.9 Inside 

 1.5.10 Inside 

1.6 Basic Operation 

 1.6.1 Operation Panel

 1.6.2 Operation Panel

 1.6.3 Printer Stats Transition 

 1.6.4 Main Menu

 1.6.5 Main Menu

1.7 Safety and Precautions 

 1.7.1 Safety Precautions 

 1.7.1.1 Moving Parts 

 1.7.1.2 Adhesion of Ink 

 1.7.1.3 Electric Parts

 1.7.1.4 Electric Parts

 1.7.2 Other Precautions

 1.7.2.1 Printhead

 1.7.2.2 Ink Tank 

 1.7.2.3 Handling the Printer 

 1.7.3 Precautions When Servicing Printer

  1.7.3.1 Notes on the Data Stored in the Printer 

 1.7.3.2 Confirming the Firmware Version 

 1.7.3.3 Precautions against Static Electricity 

 1.7.3.4 Precautions for Disassembly/Reassembly

 1.7.3.5 Self-diagnostic Feature 

 1.7.3.6 Disposing of the Lithium Battery 

Chapter 2 TECHNICAL REFERENCE

2.1 Basic Operation Outline 

2.1.1 Printer Diagram

 2.1.2 Printer Diagram

 2.1.3 Print Signal Sequence 

 2.1.4 Print Driving 

2.2 Firmware 

2.2.5 Print Position Adjustment Function 

 2.2.6 Head Management 

 2.2.7 Printhead Overheating Protection Control 

 2.2.8 Pause between Pages 

 2.2.9 White Raster Skip 

 2.2.10 Sleep Mode 

2.3 Printer Mechanical System

 2.3.1 Outline

 2.3.1.1 Outline

 2.3.2 Ink Passage 

 2.3.2.1 Ink Passage 

 2.3.2.2 Ink Tank Unit 

 2.3.2.3 Carriage Unit 

 2.3.2.4 Printhead

 2.3.2.5 Purge Unit 

 2.3.2.6 Maintenance Cartridge

 2.3.2.7 Air Flow 

 2.3.3 Paper Path 

 2.3.3.1 Outline

 2.3.3.2 Paper Path 

 2.3.3.3 Cutter Unit

 2.4 Printer Electrical System 

 2.4.1 Outline

 2.4.1.1 Overview 

 2.4.2 Main Controller

 2.4.2.1 Main controller components

 2.4.2.2 Main controller components

 2.4.3 Carriage Relay PCB

 2.4.3.1 Carriage PCB components 

 2.4.4 Motor Driver 

 2.4.4.1 Cutter driver PCB components 

 2.4.4.2 Roll feed unit PCB components 

 2.4.5 Maintenance Cartridge Relay PCB 

 2.4.5.1 Maintenance cartridge relay PCB components

 2.4.6 Power Supply

 2.4.6.1 Power supply block diagram 

 2.5 Detection Functions with Sensors 

 2.5.1 Sensors for covers 

 2.5.2 Ink passage system 

  2.5.3 Carriage system 

 2.5.4 Carriage system 

 2.5.5 Paper path system

 2.5.6 Others

Chapter 3 INSTALLATION

3.1 Installation 

3.1.2.2 Unpacking and Installation 

 3.1.2.3 Installing the Stand 

 3.1.2.4 Installing the Stand 

 3.1.2.5 Installing the Desktop Basket

 3.1.2.6 Installing the Desktop Basket

 3.1.3 Checking the Images/Operations 

 3.1.3.1 Checking the Images /Operations

 3.2 Transporting the Printer

 3.2.1 Transporting the Printer

 3.2.1.1 Transporting the Printer 

 3.2.2 Reinstalling the Printer 

 3.2.2.1 Reinstalling the Printer

Chapter 4 DISASSEMBLY/REASSEMBLY

4.1 Service Parts 

4.3.5 External Covers 

 4.3.6 Driving Unit 

 4.3.7 Cutter

 4.3.8 Carriage Unit 

 4.3.9 Carriage Unit 

 4.3.10 Feeder Unit 

 4.3.11 Roll Feed Unit 

 4.3.12 Purge Unit

 4.3.13 Purge Unit

 4.3.14 Waste Ink Collection Unit

 4.3.15 Ink Tank Unit

 4.3.16 Head Management Sensor

 4.3.17 Multi Sensor

 4.3.18 PCBs

 4.3.19 Opening the Cap/Moving the Wiper Unit 

 4.3.20 Opening the Cap/Moving the Wiper Unit 

 4.3.21 Opening/Closing the Ink Supply Valve 

 4.3.22 Draining the Ink

 4.4 Applying the Grease 

  4.4.1 Applying the Grease 

 4.5 Adjustment and Setup Items 

 4.5.1 Adjustment Item List 

 4.5.2 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 

 4.5.3 Procedure after Replacing the Carriage Unit or Multi Sensor

 4.5.4 Procedure after Replacing the Head Management Sensor 

Chapter 5 MAINTENANCE

5.1 Periodic Replacement Parts 

 5.1.1 Periodic Replacement Parts 

 5.2 Consumable Parts 

 5.2.1 Consumable Parts 

 5.2.2 Consumable Parts 

 5.3 Periodic Maintenance 

 5.3.1 Periodic Maintenance 

 5.3.2 Periodic Maintenance 

Chapter 6 TROUBLESHOOTING

6.1 Troubleshooting

 6.1.1 Outline

 6.1.1.1 Outline of Troubleshooting 

 6.1.2 Troubleshooting When Warnings Occur 

 6.1.2.1 Ink Lvl: Chk XX (1000,1001,1002,1003,1004,1005,1006,1008,1009,100A,100B,100C)

 6.1.2.2 MTCart Full Soon (1100) 

 6.1.2.3 Mist Full Soon (1101) 

 6.1.2.4 GARO W12xx: xx stands for digits (1221,1222,1223,1225,1231,1232,1233,1234,1235) 

 6.1.2.5 Feed Limit... (100F)

 6.1.2.6 Check printed document.(1010)

 6.1.3 Troubleshooting When Errors Occur 

 6.1.3.1 01800500-1012/01800500-1013 Defective printhead nozzle 

 6.1.3.2 03010000-200C/03010000-2017/03010000-2018/03016000-2010 Multi sensor error

 6.1.3.3 03010000-200D Cut sheet end cannot be detected 

 6.1.3.4 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33 Adjustment error

6.1.3.5 03010000-2E1F/03060000-2E14/03061000-2E15/03060000-2E16/03060200-2E03/03060200-2E0B/03060A00-2E00/ 03060A00-2E01/03860002-2E0A Path mismatch error 

 6.1.3.6 03010000-2E25/03010000-2E27 Paper feed/delivery jam error 

 6.1.3.7 03030000-2E21 IEEE1394 error

 6.1.3.8 03060A00-2E0E Roll media unit uninstallation 

 6.1.3.9 03060A00-2E1B Roll media end error 

 6.1.3.10 03130031-291B Lift home position error 

 6.1.3.11 03130031-291D Supr cam sensor error

 6.1.3.12 03130031-2E23 Cutter unit breakdown 

 6.1.3.13 03130031-2F13 A/D Converter external trigger output stopped 

 6.1.3.14 03130031-2F14 ASIC Register cannot be written

 6.1.3.15 03130031-2F16 Mist fan error

 6.1.3.16 03130031-2F17 Suction fan error 

 6.1.3.17 03130031-2F20/03130031-2F28/03130031-2F22/03130031-2F23 Defective sensor in purge unit 

 6.1.3.18 03130031-2F24 Cutter drive time-out error

 6.1.3.19 03130031-2F25 Carriage home position error 

 6.1.3.20 03130031-2F26/03130031-2F27 Carriage motor error 

 6.1.3.21 03130031-2F2A Feed roller home position error 

 6.1.3.22 03130031-2F2D The cassette cannot work. 

 6.1.3.23 03130031-2F2E Roll drive time-out error 

 6.1.3.24 03130031-2F3A Valve open/close error 

 6.1.3.25 03180003-2E22 MIT error

 6.1.3.26 03180101-2E17 Cassette uninstallation 

6.1.3.27 03800200-2802/03800400-2803/03800300-2801/03800201-280A/03800401-280B/03800301-2809/03800200-2804/

  03800202-2807 Printhead error 

 6.1.3.28 03800500-2F2F/03800500-2F30 Head management sensor error 

 6.1.3.29 03810101-2501/03810102-2502/03810103-2503/03810104-2500/03810105-2508/03810106-2506/03810107-250A/

03810108-250C/03810109-250B/03810112-2504/03810113-2505/03810115-2509 No ink error

 6.1.3.30 03810201-2581/03810204-2580/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/

03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Tank level error 1 

 6.1.3.31 03810201-2591/03810204-2590/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/

03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Tank level error 2 

 6.1.3.32 03830101-2521/03830104-2520/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/

03830105-2528/03830115-2529/03830107-252A/03830109-252B/03830108-252C Ink tank is not installed.(This error occurs when

the ink tank is replaced.) 

 6.1.3.33 03830201-2541/03800204-2540/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/

03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID

 6.1.3.34 03830301-2561/03830304-2560/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/

03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error . 6- 10 6.1.3.35 03841001-2819/03841201-2816/03841201-2817/03841101-2818/01841001-281B Maintenance cartridge error

 6.1.3.36 03861001-2405/03861001-2406 Borderless printing error 

 6.1.3.37 03862000-2E09 Insufficient roll media error 

 6.1.3.38 03870001-2015 Cut error

 6.1.3.39E194-4034 Sensorcalibrationerror

6.1.4 Troubleshooting When Service Call Errors Occur

 6.1.4.1 Outline

 6.1.4.2 E141-4046 Recovery system rotation count reached 50,000. 

 6.1.4.3 E144-4047 Supply system's count error 

 6.1.4.4 E146-4001 Borderless/idle ejection/mist collection count full 

 6.1.4.5 E194-404A Non-discharge detection count error

 6.1.4.6 E161-403E/E196-403F Abnormally high head temperature 

 6.1.4.7 E196-4040/E196-4041/E196-4042/E196-4045/E196-4049 main controller PCB error 

 6.1.4.8 E198-401C/E198-401D/E198-401E RTC error

6.2 Location of Connectors and Pin Arrangement

 6.2.1 Main controller PCB

 6.2.2 Main controller PCB

 6.2.3 Carriage PCB 

 6.2.4 Carriage PCB 

 6.2.5 Cutter driver PCB 

 6.2.6 Power supply 

 6.2.7 Power supply 

 6.2.8 Roll feed unit PCB 

6.3 Version Up

 6.3.1 Firmware Update Tool 

 6.4 Service Tools

 6.4.1 Tool List 

Chapter 7 SERVICE MODE

7.1 Service Mode

 7.1.1 Service Mode Operation

 7.1.2 Map of the Service Mode

 7.1.3 Details of Service Mode

 7.1.4 Sample Printout 

7.2 Special Mode

 7.2.1 Special Modes for Servicing 

Chapter 8 ERROR CODE

8.1 Outline 

 8.1.1 Outline 

 8.2 Error Table

 8.2.1 Error Code List 

  8.3 Sevice Call Table 

 8.3.1 Service Call Errors